Privacy Policy
Last updated: July 20, 2026 · Zambranos Complete Auto Center
Welcome to Zambranos Complete Auto Center. This Privacy Policy explains what information we collect when you schedule an appointment or contact us, and how we use and protect that information. This policy covers data handling only — for the conditions under which we provide our services, see our Terms of Service.
1. Information We Collect
When you schedule an appointment, contact us, or interact with our website, we may collect the following information:
- Full name
- Phone number
- Email address
- Vehicle information (year, make, model)
- Preferred service type and appointment date/time
- Any additional notes or requests you provide
2. How We Use Your Information
We use the information we collect exclusively to:
- Schedule, confirm, and manage your service appointments.
- Send you appointment confirmations, reminders, and service follow-ups.
- Communicate with you about your vehicle and service history.
- Improve our services and customer experience.
- Comply with legal obligations when required.
3. Appointment Communications
By scheduling an appointment, you consent to receive the following operational communications, which are necessary to provide you with our services:
- Appointment confirmation messages via phone call, SMS text, or email.
- Appointment reminder messages sent before your scheduled visit.
- Follow-up messages after your service to ensure your satisfaction.
These messages relate directly to a service you requested and are not promotional. You may still reply STOP to opt out of text messages at any time, or call us at (609) 396-8417 to reach us by phone instead.
4. We Do NOT Share Your Information
Your personal information is never sold, rented, traded, or shared with any third party.
All information collected by Zambranos Complete Auto Center is used exclusively for the internal operations of our business. We do not share, distribute, or disclose your personal data to outside companies, advertisers, data brokers, or any other third-party entities — period.
The only exception would be if we are legally required to disclose information by a valid court order or law enforcement request. In such cases, we will only disclose the minimum information required by law.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. Access to customer data is restricted to authorized staff members of Zambranos Complete Auto Center who need it to perform their job functions.
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal data at any time by contacting us directly. We will honor such requests promptly unless retention is required by law.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of any inaccurate information.
- Request deletion of your personal data.
- File a complaint if you believe your rights have been violated.
8. Marketing Communications
This Privacy Policy does not cover promotional or marketing messages. If you choose to receive promotional offers, seasonal discounts, or marketing SMS from Zambranos Complete Auto Center, that is collected through a separate, optional consent at the time you schedule an appointment, and can be withdrawn at any time by replying STOP.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this policy, please contact us:
Business: Zambranos Complete Auto Center
Address: 1017 Hamilton Ave, Trenton, NJ 08629
Phone: (609) 396-8417